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Customer Service Representative - State Farm Agent Team Member

Full Time in Rego Park - NY

Benefits
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • 401(k) matching
Customer Service RepresentativeMariel Dominguez State Farm Agency
Why Join Us?At Mariel Dominguez State Farm Agency, we believe exceptional customer service drives our success. We’re looking for a motivated Customer Service Representative who is passionate about helping people and eager to grow within a supportive team environment.
What You’ll Do
  • Build and nurture strong customer relationships with follow-ups to ensure satisfaction
  • Provide fast, accurate, and friendly support on insurance products, policy changes, claims, and billing questions
  • Educate customers using a needs-based approach to help them understand their insurance options
  • Communicate clearly to address customer needs and support agency growth
  • Offer additional products and services to exciting customer.
  • Work closely with team members for smooth service delivery
Requirements
  • A strong commitment to customer service and empathy for clients
  • Self-motivated
  • Excellent communication skills and ability to relate to diverse customers
  • Ability to multitask and solve problems proactively
  • A positive, team-oriented attitude
  • Detail oriented
  • Ability to work in a team environment
  • Property & Casualty (must have or be able to obtain)
  • Life and Health license (must have or be able to obtain
  • Bilingual - Spanish preferred
  • In person- Office location 9662 Queens Blvd, Rego Park NY 11374
What We Offer
  • Hourly pay plus commission and bonuses
  • Opportunities for advancement within the agency
  • Paid time off (vacation, personal, and sick days)
  • 401K after one year
  • Hands-on experience to grow your career in insurance
  • Training and development
Ready to grow with us? Apply now and join the Mariel Dominguez State Farm Agency team!
Compensation $45,000.00 - $65,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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